FAQ – WULDR

1. What kind of products do you work with?

We work with everything from electronics and furniture to consumer products.

2. How can I start working with you?

It’s easy! Contact us through our online contact form in the “Contact” section or by email at “contact@wuldr.com”. Tell us about your project and your goals, and we’ll be happy to discuss how we can help you take your vision to the next level with our 3D animated ad and product rendering services.

3. What if I need modifications to my project?

Our goal is to minimize revisions by providing regular progress updates and maintaining open communication throughout the process. Although we strive for accuracy from the outset, if you’re dissatisfied at any stage, we’re glad to offer up to three revisions.

4. How is the payment process?

To start working on your project, we require an initial payment of 50% of the total cost. This payment is made through our secure payment platform, Stripe, which guarantees safe and secure transactions.Once the project is completed, the remaining 50% payment is made prior to final delivery.

5. What payment methods do you accept?

We accept a variety of convenient payment methods, including major credit and debit cards, as well as bank transfers. We use Stripe that ensures a fast, secure and hassle-free payment experience.

6. Are refunds available?

We understand that unforeseen circumstances may arise. If you need to cancel your project, contact us and we will initiate the process of refunding all your money, which should be initiated within 2 business days. The payment platform supported by Stripe should return the money to your account within 15 business days.

Have more doubts?

Contat us at: “contact@wuldr.com“